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FAQ

Home / About Worldca / FAQ

faq

  • How long does it take to get a reply after we send you an inquiry?
    We will reply to you within 12 hours after receiving the inquiry on working days.
  • Are you a direct manufacturer or a trading company?
    We are a production-oriented enterprise, and at the same time, we also have our own international trade department and have the right to import and export by ourselves.
  • What products can you provide?
    We mainly produce precision parts of stainless steel, copper and copper alloys, high temperature alloy steel materials; automobile brake air pipes, cables, automobile air pipes, etc.
  • What application areas do your products mainly involve?
    Our products are mainly used in diesel trucks, construction machinery, forklifts, agricultural machinery, ships, etc.
  • Can you make customized products?
    Yes, we have a professional team that can develop and produce products according to the drawings or samples provided by customers.
  • Are you producing standard parts?
    Yes, we cooperate with OEM main engine factories (Weichai Power, FAW Jiefang, Chongqing Isuzu, etc.)
  • What is the production capacity of your company?
    We have more than 70 sets of advanced intelligent high-precision CNC machining, 5 automatic manipulator production lines, more than 10 sets of high-precision grinding machines, and more than 20 sets of high-performance stretch forming equipment
  • How many employees does your company have, and how many are technicians?
    Our company has more than 100 employees, including more than 20 professional technicians and more than 10 engineers.
  • How does your company guarantee product quality?
    First of all, we ensure the quality control of each link of the production process by establishing the IATF 16949 standard system, and achieve the three inspection standards required by the process control plan. Then, we have the most advanced and complete top testing equipment in the industry: three-coordinate measuring instrument, image measuring instrument, spectrum analyzer, hardness testing machine, intelligent automatic detector, metallographic microscope, universal tensile testing machine, UV weathering instrument, cleaning Degree tester, low temperature impact tester, etc. The above equipment can fully ensure the provision of high-precision finished parts to customers, and can also ensure that customers can meet all-round testing requirements for physical and chemical properties of materials, high-precision geometric dimension testing, etc.
  • What is the payment method?
    We usually offer FOB, the customer confirms the order, and starts mass production after paying 30% advance payment. After the goods are ready, the salesman will contact the customer and see the copy of the bill of lading to pay 70% of the balance; most of the payment methods are T/T.
  • How will the goods be delivered to the customer?
    Usually we ship by sea, because we are in Zhejiang, close to the port, and it is very convenient to export by sea. If the customer's goods are urgent, the customer can choose air transportation. Hangzhou Airport is very close to us.
  • Where do your goods mainly export to?
    Our products are mainly exported to more than 30 countries such as the United States, Germany and Canada.

We are committed to providing our customers with first-rate products and services that will fulfill your business, small and big.